Shipping policy

Thank you for shopping with us! We’re committed to providing you with the best possible service. Below is our shipping policy to help you understand our shipping times, rates, and procedures.

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You’ll receive another notification once your order has shipped.

Shipping Rates & Delivery Times
Shipping charges and estimated delivery times are calculated at checkout. Below are typical rates and timeframes:

• Standard Shipping: [insert rate] - Estimated delivery within 5-7 business days

Please note: delivery times are estimates and can vary due to factors beyond our control, such as postal delays.

International Shipping
We ship worldwide! However, please note that international shipments may be subject to import duties, taxes, and customs processing fees. The recipient is responsible for any additional charges incurred at the destination country.

Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package’s journey.

Shipping Issues
If your package is delayed, missing, or arrives damaged, please contact our customer support team at simplesoulzapparel@gmail.com, and we’ll be happy to assist.

Returns and Exchanges
For information on returns and exchanges, please refer to our return policy. 

Thank you for supporting our small business. We appreciate your trust in us to deliver your favorite styles right to your door!